Pricing and plans

SaaS Cloud Backup.

Microsoft 365 backup to a secure non-Microsoft environment.



What exactly are Managed IT Services?

Simply put, Lorica Managed IT Services means we take care of your core information technology requirement. We manage hardware and core software sourcing, installation, technical support, and IT staffing needs. It also means Lorica act as your go-to consultancy and support team, providing scheduled maintenance and updating of your systems, along with emergency assistance to keep your business up and running. The less you have to call us, the better value we are and the more productive you can be.

What is cloud backup?

Cloud backup also known as Online Backup is a system where your backup is taken to an offsite location. The server is located in a secure data centre with encryption, redundancy and you can selectively restore as required. . Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

What kind of response times can I expect?

We work with each client to establish specific expectations. Your contract dictates what we’ll do at what time but the bottom line is if the shit hits the fan we’ll do what is needed.

How Long is a Managed Services Contract For?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, NanoSoft makes it simple with an affordable and customized flat rate service plan.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. NanoSoft serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

What types of systems do you support?

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.