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Lorica Procedures Office365 User info

Temporary Remote Access

Most of our support is accomplished without time consuming and expensive site visits through remote access using our RMM (Remote Management and Monitoring) agent, a small program that silently runs in the background on machines that are under contract. If you don’t have this installed, perhaps it’s a new PC or you’re looking for assistance with a machine not under contract, then there’s an alternative method for you to allow us remote access on a temporary basis.

This is done by downloading and installing the TeamViewer Quick Support program.

Please be aware this is for our non-commercial customers only. For business usage Teamviewer requires a license purchase.

Click on that and then accept any invitations to run or install. Once it’s installed you’ll be given an ID and a numerical password, both of which you need to pass to us in a secure manner.